A snag survey is a process of identifying issues or problems that arise during construction or renovation projects. These issues can be anything from incomplete work to structural deficiencies. Once the survey is complete, it’s essential to communicate the results to key stakeholders.

 

Stakeholders are individuals or groups who have an interest or stake in the project’s success. They could be the owners, investors, contractors, or project managers. The way you communicate the snag survey results can have a significant impact on how the stakeholders perceive the project’s progress. In this article, we will discuss how to effectively communicate snag survey results to key stakeholders.

 

How to Communicate Snag Survey Results

Listed below are 6 ways to effectively communicate your results to stakeholders.

 

Create a Comprehensive Report

The first step in communicating snag survey results is to create a comprehensive report that highlights all the issues that were identified. This report should include detailed descriptions of each issue, its severity, and its impact on the project’s progress. 

 

It’s also essential to include images and diagrams that illustrate the issues. A comprehensive report can help stakeholders understand the magnitude of the problem and the steps needed to fix it.

 

Use Clear and Concise Language

When communicating snag survey results, it’s crucial to use clear and concise language that all stakeholders can understand. Avoid technical jargon and acronyms that may confuse some stakeholders. Use simple language and explain any complex terms that are essential to understanding the issues. Clear and concise language will help stakeholders make informed decisions about the project.

 

Prioritise

In some cases, the snag survey report may contain numerous issues that need to be addressed. It’s important to prioritise the topics based on their severity and impact on the project’s progress.

This prioritisation will help stakeholders understand which issues are most urgent and need to be addressed immediately. It’s also important to explain the rationale behind the prioritisation to help stakeholders understand the decision-making process.

 

Offer Solutions

It’s not enough to communicate the snag survey results; stakeholders also want to know how the issues will be addressed. As such, it’s important to offer solutions for each issue identified in the report. These solutions should be realistic and feasible, and they should also include timelines for completion. 

 

Offering solutions will help stakeholders understand that the project is still on track and that steps are being taken to address any issues.

 

Be Honest and Transparent

Honesty and transparency are essential when communicating snag survey results. It’s important to be truthful about the severity of the issues and their impact on the project’s progress. 

 

Avoid sugar-coating the issues or hiding any negative findings. This approach will only erode trust and credibility with stakeholders. Instead, be honest and transparent about the issues and the steps being taken to address them.

 

Provide Regular Updates

Once the snag survey results have been communicated, it’s important to provide regular updates on the progress being made to address the issues. Regular updates can be in the form of weekly or monthly reports or meetings with stakeholders. These updates will help stakeholders understand the progress being made and the steps being taken to ensure the project’s success.

 

Final Thoughts

Overall, communicating snag survey results to key stakeholders is essential to the success of any construction or renovation project. By following the tips mentioned, you can ensure that stakeholders understand the issues and the steps being taken to address them, which will help build trust and credibility, and ultimately lead to project success.

 

Home Snagging UK

At Home Snagging UK, we make sure that your property is finished to the highest quality. We take incredible pride in our precision and care for every detail. Our professional snaggers have received training in a variety of topics, such as carrying out snag surveys and preventing defects. Learn more about our snagging packages here. Or, follow us on Instagram to stay up to date with our company.